Web Product Implementation Specialist with French w Kraków, Małopolskie sprżedam

Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed Perform and verify the implementation of web based products with customers Give guidance, support, and train customers on how to use the products Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed Deliver high quality service to your customers, exceeding client expectations French language - at least C1 level, very good English (language of the communication in the company) Being able to “read and understand” Web programming languages (such as HTML/CSS/Javascript) Troubleshooting skills Understanding CMS platforms at UI level (Wordpress/Shopify/Wix/Joomla) or similar would be a plus Moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript would be a plus Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process Experience working in a B2B environment Strong communication, customer service, relationship management and support skills Online advertising or ad product experience Pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path State-of-the-art office facilities in a convenient location in Cracow Training & development opportunities Competitive salary with cafeteria benefits

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